PRIVACY POLICY
Arrow Cruise Travel, based at Seringenlaan 10, 2970 Schilde, is responsible for the processing of personal data as reflected in this privacy statement.
Contact:
Seringenlaan 10
2970 Schilde
+32 470 55 20 09
Personal data we process
Arrow Cruise Travel processes your personal data because you use our services and/or because you provide it to us yourself.
Below is an overview of the personal data we process:
- First and last name
- Place of birth
- Address data
- Telephone number
- E-mail address
- IP address
Personal or sensitive data we process
Our website and/or service does not intend to collect data on website visitors who are under 16 years of age. Unless they have permission from parents or guardians. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in their children's online activities to avoid collecting data on children without parental consent. If you are convinced that we have collected personal data about a minor without such consent, please contact us at mieke@aa-t.be and we will delete this information.
For what purpose and on what basis do we process personal data
Arrow Cruise Travel processes your personal data for the following purposes:
- Sending you our newsletter and/or advertising brochure
- Calling or emailing you if this is necessary to carry out our services
- To inform you about changes to our services and products
- To deliver goods and services to you
- Arrow Cruise Travel analyses your behaviour on the website in order to improve the website and tailor the range of products and services to your preferences.
How long do we keep your personal data
Arrow Cruise Travel stores your personal data for no longer than is strictly necessary to fulfil the purposes for which your data is collected.
Sharing of your personal data
Arrow Cruise Travel only provides third parties and only if this is necessary for the performance of our agreement with you or to comply with a legal obligation.
Cookies or similar technique
Arrow Cruise Travel uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Arrow Cruise Travel uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work properly and to optimise it. In addition, we place cookies that track your browsing behaviour so that we can offer tailored content and advertisements.
On your first visit to our website, we have already informed you about these cookies and asked your permission to place them.
You can opt out of cookies by setting your internet browser to stop storing cookies. In addition, you can also delete any information previously stored via your browser's settings.
This website also places cookies by third parties. These include, for example, advertisers and/or the social media companies. Below is an overview:
Cookie: Googly Analytics
Name: _utma
Function: Analytical cookie that tracks website traffic
Retention period: 2 years
View, modify or delete data
You have the right to access, correct or delete your personal data. In addition, you have the right to withdraw your possible consent to data processing or object to the processing of your personal data by Arrow Cruise Travel, and you have the right to data portability. This means you can submit a request to us to send the personal data we hold on you in a computer file to you or another organisation named by you.
You can send a request for inspection, correction, deletion, data transfer of your personal data or a request to withdraw your consent or object to the processing of your personal data to info@aa-t.be.
To ensure that the request for inspection is made by you, we ask you to send a copy of your proof of identity with the request. In this copy, blacken out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and national register number. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.
Arrow Cruise Travel would also like to inform you that you have the opportunity to lodge a complaint with the national supervisory authority, the Personal Data Authority.
How we protect your personal data?
Arrow Cruise Travel takes the protection of your data seriously and takes appropriate measures to counter abuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you have the impression that your data is not properly secured or there are indications of abuse, please contact us at info@aa-t.be.