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Concierge Service

OUR CONCIERGE SERVICE IS READY FOR YOU

Are you dreaming about your cruise, but feel like there should be someone there to help you plan it? That you can just contact that one person and get the answers to your questions, instead of spending hours searching behind a computer screen?

Would you like such a personal assistant? Well, we are happy to offer it to you!

With our Concierge Service, we excel in planning your trip. We make sure everything is booked and reserved in advance, for a seamless travel experience. Your personal assistant is your beacon of peace.


Our Concierge Service ensures that your cruise is unforgettable and takes care of everything from booking excursions and transfers, helping with visa applications, checking in your flights or arranging special requests. This is our gift to you!

We are happy to help you with

  • make restaurant reservations

  • schedule spa appointments

  • discover sights

  • book excursions with the shipping company

  • develop private excursions

  • arrange transportation

  • seat reservations on the plane

  • book tickets for event/concert

  • arrange visa

  • and much more...

VIP support for your dream cruise!

Meet your Concierge Service

Rachel Vincent

RACHEL VINCENT

Concierge Service

As a Personal Concierge, I will take care of the final arrangements for your fantastic cruise. Together with you, we will start the cruise preparations and personalize your trip! Admire unique destinations during an excursion and enjoy the worldwide gastronomy, I will gladly look at the details with you to fine-tune your trip. You can also always contact me for the practical matters, including arranging transport and accommodation. I will guide you further in the formalities for your trip and ultimately provide you with all the necessary travel documents. In short, all travel details are prepared according to your wishes! As a young travel enthusiast, I attach great importance to a good and smooth preparation, so that you can always start your cruise holiday with peace of mind. My experience in the cruise world grows every day and I strive to contribute my capacities to an excellent and personal service in our dynamic Arrow team, all this in function as your personal concierge!

Tel: +32 470 91 23 25

Email: rachel@arrowcruises.be

24/7 bereikbaar

Arranged down to the last detail

Just that little bit more

De beste luxe deals

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GRACIELLA DEGROS

Concierge Service

Since I was young I have been bitten by the travel bug, traveling is what I love most! Although cruises were a step into the unknown for me, it is a completely different way of traveling. I would like to get to know the 'Cruise family' and I am eager to map out the best routes with you. I would like to help you organize your dream cruise, together we will dot all the i's and cross all the t's so that you can look forward to your cruise without any worries.

Tel: +32 471 48 42 12

Email: graciella@arrowcruises.be

Available 24/7

Arranged down to the last detail

Just that little bit more

The best luxury deals

Thai.png

THAIS VANDESANDE

Concierge & Sales support

Because my family partly lived abroad, I travelled to different countries every holiday from a young age. That's why I got the travel bug and I chose the direction of Tourism for my studies. I still look back on this with great enthusiasm because I love discovering new places and cultures. In the cruise world, I am still in my infancy, but my colleagues are happy to help me tell me everything about this special way of travelling. I am therefore very enthusiastic to be able to help you make your cruise a unique experience.

Tel: +32 471 78 05 78  

Email: thais@arrowcruises.be

Available 24/7

Arranged down to the last detail

Just that little bit more

The best luxury deals

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